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💎 How to Use Our Service

 
① Reservation
Please select your preferred companion and contact us via LINE, SMS, or the online reservation form.
After confirming your desired location, time, and specific requests,
our staff will get back to you to finalize the details.
All personal information provided will be strictly managed in accordance with the Personal Information Protection Law.
Your information will never be used for any purpose other than reservations and customer management,
so please rest assured that your privacy is fully protected.

② Dispatch
Your selected companion will be dispatched to your designated hotel or residence.
Service is available throughout the 23 wards of Tokyo and surrounding areas,
including city hotels, business hotels, boutique hotels, and private residences.
Please note that in some hotels, companions may not be permitted to enter rooms directly.
In such cases, we kindly ask that you meet your companion in the lobby.
Additionally, certain hotels may have restrictions depending on the woman,
so please feel free to consult with us in advance if you are unsure.

③ Meeting & Service
Once you meet your companion, she will contact our club to confirm your arrival.
After confirmation, your service will begin.
Please relax and enjoy a special and luxurious time with one of our carefully selected women.
May your moments with LUMINA be elegant, memorable, and truly exceptional.

💳 Payment Methods

 
We accept major credit cards (VISA, MasterCard, JCB, American Express, Diners Club)
as well as our convenient postpaid payment system.
If you wish to use a credit card or postpaid payment,
please inform us at the time of your reservation.
Receipts are also available upon request.
Once payment has been confirmed, your reservation will be finalized
and the escort will be dispatched accordingly.
Please note that a 10% service fee will be added to the total amount
for all credit card payments.
👉 [Click here to access the online payment page]

💠 Billing Name for Credit Card Transactions
To ensure your privacy, our store name will not appear on your statement.
Your charges will appear under one of the following names depending on your card brand:
Card BrandBilling Name
VISA mori-salon
MasterCard mori-salon or P.V*LMService
JCB SHU-refresh or P.V*LMService
AMEX SHU-refresh
You can confirm the exact billing name on your payment completion screen.

💰 Payment Limits
  • Minimum amount: ¥3,000
  • Maximum amount: ¥250,000 per transaction
    If the total exceeds ¥250,000, please divide the payment into multiple transactions.

💎 Cancellation Policy

 

  • Cancellation up to 5 hours before the reservation → Free (0%)

  • Cancellation up to 3 hours before the reservation → 20% charge

  • Cancellation up to 2 hours before the reservation → 50% charge

  • Cancellation up to 1 hour before the reservation → 75% charge

  • Cancellations made less than 1 hour before or no-shows → 100% charge

For same-day reservations, no cancellation fee will be charged if canceled at least 5 hours prior to the scheduled time.
However, please note that repeated cancellations may result in restrictions on future bookings out of consideration for other guests.

We sincerely appreciate your understanding and cooperation so that all guests may enjoy a smooth and pleasant experience.

※ We are happy to accommodate extension requests whenever possible.
Please feel free to ask our staff if you wish to extend your session.

🏨 Hotel and Residence Use Guidelines

When using our services, please inform us of your hotel name and room number at the time of booking.
If you are staying at a city hotel or business hotel, kindly also provide the name under which you checked in.
This information is required in case we need to contact you via the hotel’s internal phone line for any reason.
We appreciate your understanding and cooperation.
Please note that some hotels restrict entry of outside visitors.
Before making a reservation, we kindly ask you to check the hotel’s policy in advance.
In the event that our companion is unable to enter your room due to hotel regulations,
the full service fee (100%) will still be charged.
However, our staff will gladly assist you in finding an alternative nearby hotel or
arranging another suitable room, so please do not hesitate to contact us for support.

🏠 For Home Service
If you wish to use our service at your residence,
please provide the following details in advance:
  • Your full name

  • Address (including building name and room number)

  • Phone number

Please note that we cannot accept calls from blocked numbers or public telephones.
During your session, to ensure safety and privacy,
please make sure that no third party enters the premises.
We kindly ask for your understanding and cooperation
so that both you and our companion can enjoy your time together in complete comfort and peace of mind.

💬 Frequently Asked Questions (FAQ)

Q. Are the women’s profiles real?

A. At our establishment, we never send anyone who differs from the profile you viewed.
There are no substitutions or “different person” incidents such as those where appearance or information turns out to be completely false.

You may also confirm details such as appearance and profile information in advance, so please feel completely at ease.

Our entire staff and cast work hard so that every guest may feel,

“She was even more beautiful and charming than I imagined.”

Please enjoy your time with us with confidence.


Q. Can I change or cancel my reservation?

A. As a general rule, cancellations after your reservation has been confirmed cannot be accepted.

If your schedule changes, we can arrange to reschedule your appointment to another available date.
However, if a new date cannot be arranged, a 100% cancellation fee will apply.

Please note that changes after meeting the woman are not accepted.

To maintain the quality and integrity expected of a high-class establishment offering only the finest companions,
we appreciate your understanding and cooperation.


Q. Prices differ depending on rank — does the service differ as well?

A. The content and quality of service remain the same across all ranks.
Regardless of rank, you can expect the same level of satisfaction and hospitality from every woman.


Q. Can you issue a receipt?

A. Yes. Receipts can be issued upon request — please feel free to let us know at the time of booking or payment.

-Prohibited Conduct-

To ensure that all guests can enjoy a safe and pleasant experience,
our establishment has established the following rules and prohibitions.
If any of the acts listed below are confirmed, service may be immediately suspended,
regardless of the remaining time, and no refunds will be issued.
In cases of serious or malicious behavior, we reserve the right to contact local authorities
and pursue legal action as necessary.
We kindly ask for your understanding and cooperation in maintaining a safe and respectful environment.

🚫 Prohibited Acts
  • Use of our services by anyone under 18 years old or currently attending high school

  • Proposing or coercing any activities or options not included in the service menu

  • Refusing to take a shower before the session

  • Requesting extreme or abnormal services such as SM or other explicit acts

  • Recording, photographing, or wiretapping using mobile phones or other electronic devices

  • Scouting, soliciting, or attempting to contact our affiliated women outside the service

  • Using abusive language, violence, intimidation, or harassment toward any staff or cast member

  • Use by persons affiliated with the adult industry, organized crime groups, or equivalent parties

  • Repeated last-minute cancellations or no-shows

  • Allowing third parties to enter during service

  • Leaving the designated room without permission

  • Touching or inspecting a woman’s personal belongings without consent

  • Any other acts deemed inappropriate by our management


🎥 About Recording and Filming
Recently, hidden-camera incidents have been increasing throughout the industry.
To ensure the safety of our staff, we conduct regular security checks within the rooms.
If any unusual objects or suspicious behavior are observed,
we may temporarily inspect a guest’s personal electronic devices
to confirm safety. We appreciate your understanding and cooperation.
Any recording, filming, live streaming, or posting online without consent is strictly prohibited.
If such actions are discovered, your service will be immediately terminated, and
penalty of ¥500,000 (JPY) will be charged, in addition to reporting to the local police.
In cases of suspicion, we may request assistance in verifying and deleting data.
We sincerely ask for your cooperation in protecting a safe and respectful environment for everyone.

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That version looks especially professional for international or bilingual clients (like your LUMINA Escort site).